Support
Questions, bugs or ideas? Email support@boxanne.com. We usually reply within two business days.
Common questions
Do I need an account?
No. Boxanne has no accounts. Your things stay on your device and in your own iCloud.
Do my things sync between devices?
Yes, through your private iCloud, when iCloud is on for Boxanne. We never see your data.
I scanned a label and nothing opened.
Install Boxanne and make sure the place is synced from iCloud. If the label belongs to someone else’s place, ask them to share it with you.
How do I share a place?
Open Settings › Places, choose a place, and tap Share. People you invite need an Apple Account, not a Boxanne account.
Report a problem
Email support@boxanne.com with your device model, iOS version, what you did and what happened.